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Emergency Maintenance – USA Datacenter

Start Time: Thursday November 21st 00:01 ET
End Time:  Thursday November 21st 06:00 ET

Services Affected: Client Area Access, Outgoing SMTP traffic, IP-KVM network

Location(s): 801 Main St NW Lenoir, NC 28645
Expected Impact: The affected services will experience a brief disruption during this maintenance.

Details: We will be performing an emergency maintenance on a portion of our core network hardware. During this time, customers may be unable to access the client area to submit support tickets or order new services, and may experience brief disruptions to outbound SMTP traffic and connections to loaned IP-KVMs. During the maintenance period, customers requiring assistance are advised to send an email directly to [email protected] from your registered email address.  This maintenance will not directly affect network connectivity for any of your servers, only access to our client portal.

If your contact information is incorrect or has recently changed or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Maintenance Notification – USA Datacenter

Maintenance Window: November 20, 2019
Start Time: 00:01 AM EST
End Time:   05:00 AM EST

Services Affected:  Network Services

Service Location(s): 801 Main Street NW, Lenoir , North Carolina
Expected Impact: Multiple BGP reconvergence and/or service outages of up to 2 hours

Details: Please be advised that our network engineering team will be replacing core routers in Lenoir to provide increased performance and reliability, and greatly decreased BGP reconvergence times. During this time customers may experience multiple BGP reconverges of up to 30 minutes each. Directly-connected customers will see their interfaces go down as they are migrated to the new equipment.

If your contact information is incorrect or has recently changed or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Maintenance Notification – USA Datacenter

Maintenance Window: November 18th, 2019
Start Time: 00:01 AM EST
End Time:  06:00 AM EST

Services Affected: Internet Transit
Service Location(s): Lenoir, NC, USA
Expected Impact: CentriLogic customers may expect to see some down time and switching hits as the devices are upgraded during this time.  

Details: We will be performing network hardware upgrades.  This is to improve network resiliency and to provide upgraded performance.  

If your contact information is incorrect or has recently changed or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

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