PLiKhost Web Hosting Indonesia Blog

Category: General (page 2 of 114)

Advisory Notification – USA Datacenter

Start: Saturday, August 31, 2019
Service Location(s): Lenoir, North Carolina
Expected Impact: : This is an advisory notification only

Details: Please note that we are monitoring Hurricane Dorian closely, which has potential to affect our region. Our Operations team is actively monitoring the situation and we currently are not under any Weather Advisories nor threat of impact. Updates will be provided as required.
Our Support Team will remain active 24 hours a day, ready to address any potential issues that may result from this storm and can be reached by email at [email protected] or by opening a ticket from our client portal.

Reason For Outage – 4 Agustus 2019

Yth, Customer PLiKhost Web Hosting Indonesia

Terima kasih atas kepercayaan Anda menggunakan jasa layanan Kami.

Berikut kami informasikan notifikasi terkait dengan adanya gangguan kelistrikan yang terjadi pada :

Hari / Tanggal : Minggu, 4 Agustus 2019
Pukul : 21.51 WIB
Problem : Power flicker di Cyber Data Center Internasional (CDCI)
Action : Dilakukan pengecekan system UPS di Data Center
Penyebab : Indikasi permasalahan ada pada change power dari genset ke PLN dan sinkronisasi antara Genset dengan system UPS
Dampak : Seluruh Power di Rack mengalami flicker

Saat ini Supply daya listrik Data Center sudah kembali normal dan sudah menggunakan sumber dari PLN. Silahkan mengirimkan email ke [email protected] apabila Anda membutuhkan informasi maupun bantuan lebih lanjut. Demikian informasi yang dapat kami sampaikan, mohon maaf sebesar-besarnya atas ketidaknyamanannya.

Atas perhatian dan kerjasamanya kami ucapkan terima kasih.

Best Regards,
Support Department
PLiKhost Web Hosting Indonesia

Emergency Maintenance Notification –

Maintenance Window: June 09, 2019

Start Time: 18:30 EDT
End Time:   21:00 EDT

Services Affected: Power (Shared & Reseller Hosting USA)
Service Location(s): Lenoir DC
Expected Impact: No impact anticipated as the site has redundant power

Details: Please note our hydro provider servicing the Data Center will be performing emergency maintenance activities. The facility will be transferring to generator power and we anticipate no impacts during the window. Our Data Center technician will be on site during the maintenance conducting site walk through to ensure no issues. If you should experience an issue during this time please contact our support team. We appreciate your understanding.

If your contact information is incorrect or has recently changed or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Our support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: [email protected]

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