Tag: OrderBox

Orderbox scheduled maintenance downtime

Dear Reseller,

Please be informed, we are undertaking hardware upgrades on the OrderBox server for performance enhancements. This will require a minor downtime of 1 hour as per the schedule mentioned below:

Date – Sunday, August 30, 2009
Start time – 0730 Hrs IST / 0200 Hrs GMT
Duration – 1 Hr.

Inconvenience caused is deeply regretted. Feel free to get in touch with us, in case of any queries or doubts.

ResellerClub Support Team

Unscheduled Orderbox Downtime


Due to a major hardware failure at the Datacenter, the Orderbox Control Panel and associated services are currently undergoing an unscheduled downtime. Our System Admin Team is relentlessly in contact with the Datacenter and is actively working on replacing hardware and restoring data.

Affected services include the Orderbox Control Panels, Supersite/Partnersite, Whois services and the API. While you and your Customers would not be able to add new orders or manage existing ones, the orders themselves will not be affected. All Domain Names, Hosting Packages, Digital Certificates and other services will continue to function seamlessly.

This unscheduled downtime is expected to finish around 12:00 AM GMT on March 12. We are doing everything we can to bring the system up as soon as possible and will keep you posted on the same.

We apologize for the inconvenience and thank you for your patience.

Warm Regards,

Best Regards,
Team ResellerClub

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